Warranty
All of our new knife models manufactured since January 1998 carry our limited lifetime warranty.
This warranty covers
Please contact us prior to sending any knife back to us for warranty consideration for instructions and an “RMA” number � “Return-Merchandise-materials and workmanship for the life of the knife.
Only Al Mar Knives personnel can make warranty determinations on our products.
Our limited lifetime warranty specifically does not cover abuse or neglect. Broken tips of blades are specifically not covered by our warranty. A broken tip is the most common form of abuse.
This warranty does not cover older model knives made prior to January 1998. All Models made prior to January 1998 carried a one year warranty only. Authorization” number. This “RMA” number must be plainly visible on the outside of the box, and placed next to the “ship to” address.
Packages sent without an “RMA” number will be refused.
Repair
Please call us at 503-670-9080 for shipping instructions and an “RMA” number � “Return-Merchandise-Authorization” number.
All knives sent in for repair must have an “RMA” number and this number must be plainly visible on the outside of the box, and should be placed next to the “ship to” address.
Packages sent without an “RMA” number will be refused.
Phone: (503) 670-9080
Address: PO Box 2295, Tualatin, OR 97062
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