Warranty and Return Procedures
Limited Lifetime Warranty
If at any time your knife fails to perform due to manufacturer�s defect,
we will replace the product with the same model or the most similar
model to it from our current product line.
Read Our Complete Warranty
Address - Ship to:
Attn: Returns
KA-BAR Knives, Inc.
200 Homer Street
Olean, NY 14760
Packaging
To protect everyone who may handle your shipment, be sure to cover
blades with the original protective cardboard sheaths. If you did not
save these, you can use any other cardboard. Be sure to cover the entire
blade and tip of the knife.
Place the items in a cardboard box with extra packing material to keep
them secure during shipping.
Do not ship knives in padded envelopes.
Enclose a note explaining the reason for return. Remember to include
your name, address, daytime phone number and e-mail address so we
can promptly return your product.
Shipping
Insure your package for its current retail value, and save your receipt.
KA-BAR is not responsible for lost or stolen items.
Turn Around Time
After your KA-BAR item is received in Olean, please allow 2 to 3 weeks for
the processing and return of your products.
Repair Referral Service
Although KA-BAR does not offer repair services, the company is able to refer
customers to a reputable independent repairman. These repairmen are not
employed by KA-BAR. Each repairman determines his own fees and KA-BAR
does not warranty any modifications made to KA-BAR products by these
repairmen or any other outside service providers.
Contact Us
Should you have further questions please e-mail KA-BAR Customer Service.
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