SOG's Lifetime Warranty
All SOG products are guaranteed against defects in workmanship and materials for the life of the original purchaser. This guarantee is voided (as determined by SOG) by misuse, abuse, improper maintenance, or alterations of the product and does not cover any normal wear that might occur. All guarantee claims should be directed to the factory. U.S. claims should be sent prepaid and insured. For international claims, call or write SOG's Warranty Department for information. SOG reserves the right to the repair or replacement of a product at our discretion.
When returning product, please do the following:
Include a brief note inside your package stating what you are returning, the claimed defect, and how it failed
On that note, put your name, return address, daytime phone number, and your email address
Insure your package for the full retail value of the contents
Send all warranty claims to:
SOG Specialty Knives & Tool, Inc. Attn: Warranty Department 6521 212th St. SW Lynnwood, WA 98036 USA
Sheaths and pouches are not covered under this warranty. Cases of surface rust, bent and broken knife tips, and coatings are also not covered under this warranty.
For any questions, either call, fax or email SOG's Warranty Department at:
Phone: 425.771.6230
U.S. Toll Free: 888.SOG.BEST
FAX: 425.771.7689
Email: warranty@sogknives.com
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