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Al mar Warranty Info
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Benchmade Warranty Info
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Boker Warranty Info
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Warranty
All of our new knife models manufactured since January 1998 carry our limited lifetime warranty.
This warranty covers
Please contact us prior to sending any knife back to us for warranty consideration for instructions and an “RMA” number � “Return-Merchandise-materials and workmanship for the life of the knife.
Only Al Mar Knives personnel can make warranty determinations on our products.
Our limited lifetime warranty specifically does not cover abuse or neglect. Broken tips of blades are specifically not covered by our warranty. A broken tip is the most common form of abuse.
This warranty does not cover older model knives made prior to January 1998. All Models made prior to January 1998 carried a one year warranty only. Authorization” number. This “RMA” number must be plainly visible on the outside of the box, and placed next to the “ship to” address.
Packages sent without an “RMA” number will be refused.
Repair
Please call us at 503-670-9080 for shipping instructions and an “RMA” number � “Return-Merchandise-Authorization” number.
All knives sent in for repair must have an “RMA” number and this number must be plainly visible on the outside of the box, and should be placed next to the “ship to” address.
Packages sent without an “RMA” number will be refused.
Phone: (503) 670-9080
Address: PO Box 2295, Tualatin, OR 97062
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Benchmade Warranty Info
Each new knife is packaged with written documentation of the Benchmade Warranty. Benchmade Knife Company, Inc. warrants to the original owner that the knife will be free from defects in materials and workmanship. Benchmade will without charge, repair or replace at our (Benchmade's) option, any knife returned for Warranty work and found to be defective by Benchmade. The knife must be shipped by owner, prepaid and insured, together with a description of the problem and must be accompanied by the original bill of sale, your charge or credit receipt or any satisfactory proof of the original date of purchase.
Note: Any automatic knife returned for Warranty service from outside of Oregon must also include a copy of the owner's police or military identification, or be returned through the authorized Benchmade dealer from whom the knife was originally purchased. No exceptions will be made.
WHAT IS COVERED- This Warranty covers replacement parts and labor.
WHAT IS NOT COVERED- This warranty does not cover normal wear, re-sharpening of the blade, damage caused by neglect, misuse or the failure to perform normal or necessary maintenance, or shipping costs for returned knives. Disassembly of the knife by anyone other than Benchmade's own Warranty/Repair Department will void warranty. Please read the complete Warranty information and proper knife care instructions provided with each packaged knife.
CARRY-CLIP REQUESTS
If for some reason, your carry-clip gets lost or damaged, and you need a new one. Email the repair Department for clip requests. Please include your name, ship-to address, and the knife model(s) so that we can better assist you.
Mail knife(s) to:
BKC
Attn: Warranty Dept.
300 Beavercreek Road
Oregon City, OR 97045
E-mail to: repair@benchmade.com
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Boker Warranty Info
Welcome to the Boker USA warranty/sharpening information page.
On this page, we will provide answers to your questions regarding the Boker warranty, repairs, and sharpening of Boker ceramic knives.
Our warranty has been in effect for over 135 years. Any Boker product that is defective in material or workmanship will be repaired or replaced by us at no charge to the customer. Our warranty reads:
"Every Boker product is guaranteed to be free from defects in material and workmanship for the life of the product for the original owner. If this item should fail under normal use, we will repair it or replace it at no charge with an item of equal or better value."
To better help you understand if your product is covered under warranty, the following items are normally not covered under warranty although exceptions exist:
Blade rusting, particularly on carbon steel blades.
Blade breakage, especially after more than a year of ownership.
Handle scales cracking or breaking.
Any knife that has been converted to perform as an automatic knife is not covered under warranty at any time. Boker USA, Inc., honors the Federal law that prohibits the importation or selling of automatic knives. Boker USA does not import or sell any automatic knives.
If you would like to send your Boker knife in for repair work or examination to see if it is covered under warranty, it must be accompanied by your phone number, shipping address, and, if possible, your e-mail address. If we do not have a method of contacting you, we will not be able to proceed with any repair or warranty work. To service you best, please contact the Boker USA
Customer Service/Repair Department prior to shipping your knife to us at 1-800-992-6537 Ext. 21.
Our mailing address is:
Boker USA, Inc.
Attn: Repair Dept.
1550 Balsam Street
Lakewood, CO 80214-5917
We do recommend you ship your knife to us via insured U.S. mail or through United Parcel Service so it can be tracked.
Our ceramic knives are very keen cutting instruments but are not intended for chopping or cutting hard items such as bone, staples, or frozen products and are not recommended for whittling. Due to their extreme hardness, which is why they do not need to be sharpened as often as a steel blade, they are brittle. Therefore, blade breakage or chipping is not covered under warranty. We do provide a sharpening service, which can get out most small chips in the blade as well as restore your knife to its original edge.
For sharpening, please send your knife, along with your name, address, and phone number and payment of $14.95 ($8.00 for sharpening and $6.95 for return shipping and handling) to:
Ross Cutlery
Attn: Ceramic Sharpening
310 S. Broadway
Los Angeles, CA 90013
If you have any questions on our warranty, repair work, or ceramic sharpening, please call us at 1-800-992-6537 Ext. 21.
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Buck Warranty Info
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Case Warranty Info
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Cold Steel Warranty Info
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Buck Warranty
When you purchase a Buck Knife, you buy a knife for life. An explanation of what is covered by our lifetime warranty and how to obtain warranty performance.
Warranty Information
All Buck Knives are warranted for the lifetime of the original purchaser against breakage or malfunction caused by defects in materials or workmanship. This applies to normal use for which the knife was intended, not abuse or misuse. Buck Knives will repair or replace any defective knife with the same or comparable model. If you have any questions about your knife or the warranty, please call our consumer hotline at (800) 215-2825.
Product Warranty Registration
Your knife may have come with a Registration & Warranty form. If it did, you may fill out the form and send it to us. If you did not receive a form, you may download the form here: Product Warranty Registration.
What is Covered
Repair of your knife, including parts and related labor, or replacement with a new knife. To the extent allowed by law, the sole and exclusive remedy under this warranty is limited to repair or replacement. If repair is not practical and replacement involves a discontinued model that is no longer available, then the closest comparable model available will be used for replacement. Note: if it is important for you to receive your old knife back in the event of replacement, please include a note to that effect and include your phone number and/or e-mail address.
What is Not Covered
Damage caused by misuse, abuse or failure to perform normal knife care and maintenance; damage from self repair; machine sharpening; knife loss, including shipping to and from Buck factory; transportation charges to Buck. Abuse, misuse, dismantling or tampering with your knife, or sharpening your knife on a power-driven grinding wheel voids your warranty coverage. For repairs not covered by warranty, please see Knife Care & Repair.
How to Obtain Warranty Performance
Describe your problem
Write a note describing the problem with your knife. On the note, be sure to include your name, address, phone number and e-mail address (if applicable).
Wrap your knife
For safety and protection of your knife, please put it in the sheath, if you have one. If not, please wrap your knife (cardboard works well) so that it is protected during shipping and that the point does not cut through the packaging (particularly for fixed blade knives). After we have worked on your knife, we will return it in your sheath (or in a cardboard sleeve if no sheath was sent).
Package your knife
Packaging your knife in a box is preferred, but a padded envelope may also work, provided your knife is not too heavy or too bulky. Please put some packing around the knife so it does not roll around inside your package. Please use tape rather than staples for sealing your package.
Send your knife to us
To protect you against the possibility of loss of your knife, we recommend insuring your parcel and sending it trackable by certified receipt (at your expense). Note that cost of shipping your knife to the Buck factory and knife loss are not covered by our warranty. When your knife has been repaired, we will return it postage paid to you. Send your parcel to:
Buck Knives
Customer Service
660 S. Lochsa Street
Post Falls, ID 83854-5200
(800) 215-2825
(208) 262-0500, x219/220
We make our best effort to repair and return your knife to you within four weeks of receipt.
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The Case Limited Lifetime Warranty
Case guarantees each and every Case knife to be free of defects jn material and workmanship for the life of the owner.
A Case knife is an investment that will last a lifetime if treated with common sense. Case knives are not intended to be used as hammers, chisels, pry bars or screw drivers.
If you respect your Case knife, you will find it to be a trusty companion and cherished possession for many years to come.
If you believe your Case knife has a manufacturing defect, mail your knife, along with a written explanation of the problem to:
W.R. Case & Sons Cutlery Co.,
Customer Service Dept.,
Owens Way,
Bradford, PA 16701
If your knife was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee.
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Cold Steel Warranty Info
We stand behind our knives 100%. We subject them to the highest standards in the industry and strive to make each one as perfect as possible. Right now our return rate for defects is one half of one percent! This is remarkably lower than the industry standard. While we are growing in popularity, and producing ever larger quantities of knives, we are determined to never forget that we live or die by a single word, QUALITY.
Our fixed blade sheath knives have a 5 year warranty to the original owner against defects IN materials or workmanship. Our folding knives are likewise warranted for 1 year. If you ever have a warranty problem with one of our knives, please return it with your original receipt and a short note and we will be happy to evaluate the problem and resolve it.
(NOTE: Do not send your knife back by way of the U.S. Post Office. We recommend you send it U.P.S. insured.) Please remember ANY knife can be broken or damaged if subjected to sufficient abuse and that all knives eventually wear out (just like your boots) and must be replaced.
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Columbia River CRKT Warranty Info
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Emerson Warranty Info
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Gerber Warranty Info
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THE CRKT LIMITED LIFETIME KNIFE WARRANTY
This warranty covers any defects in materials or workmanship. If one of our knives ever breaks or fails because of material or manufacturing defect, we�ll replace the knife.
This warranty runs as long as you own your knife. Coverage ends if you sell or otherwise transfer the knife to someone else, or if your CRKT knife is modified in any way.
This warranty does not cover breakage or failure due to misuse of the knife. Knives as good as ours rarely break or fail because of a defect. Usually they break or fail from what we call “tool abuse”—using them for unsuitable tasks like prying or pounding. Therefore, blade tip breakage is not covered by our warranty. Use of a knife for any purpose other than cutting voids the warranty. So please match the tool to the task, and use your knife only for cutting. The knife will last longer, and you�ll be safer too. This warranty does not cover failure of mechanisms due to your failure to properly maintain them.
Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion of limitation of consequential damages, so this exclusion or limitation may not apply to you.
Misuse of your knife can cause serious injury or even death. It can also cause your knife to break or fail and the CRKT limited lifetime warranty will not apply. Failure to properly maintain your knife also may cause its mechanisms to not function properly, which could result in injury to you or damage to the knife. Follow the do�s and don�ts which are included in your CRKT knife package and the knife will last longer and you�ll be safer too.
THE CRKT ACCESSORY WARRANTY.
CRKT accessories, including deployment systems, and sharpeners have a one year limited warranty against defects in material or manufacturing.
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EMERSON GUARANTEE POLICY
Congratulations on your selection of an Emerson knife. You can be assured that the finest in design technology, materials, and workmanship have been used to insure that your knife will give you long lasting service and use.
Care and Maintenance
Minimal care is all that is required to insure the maximum potential that your knife can provide for you. Clean the knife periodically and lubricate the pivot area with light oil, especially after exposure to salt water or acidic environment.
Your Emerson knife is built to withstand the rigors of extreme use, but it is a knife, not a chisel, screwdriver or hammer, and it is not intended for use as such. This knife is a cutting tool and is not designed for throwing. Do not use it in that capacity.
Guarantee
Your Emerson knife is guaranteed against defects in material and workmanship and has a limited lifetime warranty, to the original owner. This guarantee is void if the knife has been abused beyond normal wear and tear or used beyond what are considered the normal parameters for a folding knife. It is up to the discretion of Emerson Knives whether to repair or replace damaged or defective items, and we reserve the right to replace old or out of date parts with new parts as necessary. For warranty service ship the knife postage paid and insured with $10.00 for return shipping, directly to Emerson Knives.
Implied Warranty
Emerson Knives will not be responsible for careless handling, unsafe use and assumes no responsibility for incidental or consequential damages, with respect to economic loss or injury to property. Some states do not allow the exclusion for limitation of incidental or consequential damages, so the above limitations may not apply to you.
Sharpening Recommendations
We recommend that you sharpen your Emerson Knife the old fashioned way, on a bench mounted stone or diamond lap. The chisel ground blades should be sharpened on the beveled side only, and never sharpened on the flat side. You may remove the burr on the flat side by laying the blade flat on the hone and lightly touching the blade keeping it flat on the hone. Finish by stropping both sides on a piece of leather mounted on a hard flat surface. Never use a motorized or power driven sharpening device. It will ruin your blade. We will factory sharpen your knife if you prefer. Just ship, insured, to us with $15.00 for shipping and sharpening. More detailed sharpening instructions can be viewed at: http://www.emersonknives.com/EK_Sharpening.html
Mailing Address:
Emerson Knives, Inc.
P.O. Box 4180
Torrance, CA 90510-4180
Phone: 310-212-7455
Fax: 310-212-7289
Shipping Address:
Emerson, Inc.
2730 Monterey St., Suite #101
Torrance, CA 90503
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Gerber Warranty
Limited Lifetime Warranty
Gerber warrants to the original consumer purchaser that this product, if used in accordance with these instructions, will be free of defects in material and workmanship for as long as he or she owns the product. At Gerber's option, defective product will be repaired, replaced or substituted with a product of equal value. To obtain warranty service, send the product, shipping paid, along with an explanation of the defect, proof of purchase and your name, address and phone number to the address below. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. GERBER SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state. For product requiring a battery, the battery is not warranted.
One Year Warranty
Gerber warrants to the original consumer purchaser that this product, if used in accordance with these instructions, will be free of defects in material and workmanship for one year from date of purchase. At Gerber's option, defective product will be repaired, replaced or substituted with a product of equal value. To obtain warranty service, send the product, shipping paid, along with an explanation of the defect, proof of purchase and your name, address and phone number to the address below. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. GERBER SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state. For product requiring a battery, the battery is not warranted.
Warranty Address
Gerber Legendary Blades
ATTN: Service Department
14200 SW 72nd Ave.
Portland, OR 97224
sales@gerberblades.com
When shipping your product to Gerber we recommend that you insure the package. We can not be responsible for products that never reach Gerber.
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Ka-bar Warranty Info
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Kershaw Warranty Info
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Leatherman Warranty Info
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Warranty and Return Procedures
Limited Lifetime Warranty
If at any time your knife fails to perform due to manufacturer�s defect,
we will replace the product with the same model or the most similar
model to it from our current product line.
Read Our Complete Warranty
Address - Ship to:
Attn: Returns
KA-BAR Knives, Inc.
200 Homer Street
Olean, NY 14760
Packaging
To protect everyone who may handle your shipment, be sure to cover
blades with the original protective cardboard sheaths. If you did not
save these, you can use any other cardboard. Be sure to cover the entire
blade and tip of the knife.
Place the items in a cardboard box with extra packing material to keep
them secure during shipping.
Do not ship knives in padded envelopes.
Enclose a note explaining the reason for return. Remember to include
your name, address, daytime phone number and e-mail address so we
can promptly return your product.
Shipping
Insure your package for its current retail value, and save your receipt.
KA-BAR is not responsible for lost or stolen items.
Turn Around Time
After your KA-BAR item is received in Olean, please allow 2 to 3 weeks for
the processing and return of your products.
Repair Referral Service
Although KA-BAR does not offer repair services, the company is able to refer
customers to a reputable independent repairman. These repairmen are not
employed by KA-BAR. Each repairman determines his own fees and KA-BAR
does not warranty any modifications made to KA-BAR products by these
repairmen or any other outside service providers.
Contact Us
Should you have further questions please e-mail KA-BAR Customer Service.
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Kershaw Warranty Info
Kershaw backs each of its producs with a Limited Lifetime Warranty. This means that the product is the very finest that can be crafted and is guaranteed to be free of factory defects for the life of its original owner.
Limited Lifetime Warranty
Kershaw products are guaranteed for the lifetime of the orginal owner to be free of defects when received from the factory. Any product we find to be defective in its original material, construction, or workmanship will be repaired or replaced with the same item or one of equal value at no charge. (of course nomal wear, abuse such as prying with the knife, or neglect are excluded from this non-transferable warranty.) For warranty service, please return product via UPS or insured mail. Include your name, address, telephone number, proof of purchase (sales slip), and a short explanation of the warranty service requested to the address below.
Kershaw Knives/Kai USA, Ltd.
18600 SW Teton Avenue
Tualatin, Oregon 97062
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Leatherman Warranty Info
25-YEAR Limited Warranty
If within 25 years from the purchase date of your genuine Leatherman® tool you find any defect in material or workmanship, you can count on us to make it right with fast warranty service.
To obtain warranty service, return your tool to Leatherman Tool Group. Depending on the tool defect, we will decide whether to repair your tool or replace it with a product of equal or greater value
You are responsible for shipping costs to our factory or an authorized service center. When you return your tool, be sure to use an insured shipping method. We cannot be responsible for items that do not reach us or our local authorized service centers.
This warranty does not cover abuse, alteration, unauthorized or unreasonable use of your Leatherman tool. This warranty does not cover sheaths, accessories, imprinting or color finishes.
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
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Microtech Warranty Info
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MOD Warranty Info
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Protech Warranty Info
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Microtech Warranty Info
Microtech provides a customer a limited lifetime warranty with every knife it sells. The warranty applies only to the original purchaser and is not transferrable or assignable. Details of the warranty are contained in each package or upon request from the company. Products are not warranteed against loss, abuse, or damage. Improper blade sharpening or disassembly will void any warranty.
For more information please refer to the Microtech website.
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M.O.D. Warranty Info
All MOD knives are warranteed for as long as you own them. For more detials on the warranty please contract MOD at customerservice@mastersofdefense.com
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Limited Lifetime Warranty:
This knife is warranted to the original purchaser to be free from defects in materials and craftsmanship by Pro-Tech Knives, LLC.
THIS KNIFE IS SHARP, USE WITH CAUTION!
What is covered: Replacement parts and labor only.
What is not covered: This warranty does not cover normal wear, damage caused by neglect, misuse, or failure to perform normal maintenance. Natural handle materials (bone, pearl, wood, ivory, etc.) are not covered.
Pro-Tech Knives, LLC shall not be liable for consequential damages, incidental damages, including any damage to persons or property. Pro-Tech Knives liability is limited to the purchase price of the knife only. Such exclusions of incidental or consequential damages vary from state to state.
Do NOT disassemble your knife, IT WILL VOID the warranty!
Automatic knives (with the exception of 2 inch blades in Ca.) returned for warranty consideration must include a copy of the owner's military or police I.D.
Never use your new knife as a chisel, punch, pry bar or screwdriver.
"California Legal" switchblades refers to automatic knives with less than 2 inch long blades being legal for carry in the state of California. This is based in Ca. Penal code 653k (...a switchblade knife having a blade of two or more inches in length...). The Pro-Tech models Runt, Stinger, Sidekick, & Mini-OTF have blades shorter than two inches and are not prohibited under this penal code.
All knives returned for warranty consideration must include a $10 handling and return postage fee.
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Ontario Warranty Info
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Smith & Wesson Warranty Info
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SOG Warranty Info
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Ontario Knife Warranty Info
All knives are guaranteed to the consumer who made the original purchase, against defects in material or workmanship. Damage due to abuse or misuse is not covered and normal wear is not covered. Defective products will be repaired, replaced or substituted with comparable items at similar cost.
If you believe you have a product with a defect, you may return it to your dealer, return it to the factory or call customer service for instructions. (Quoted From Ontario Knife Company)
P.O. Box 145
26 Empire St
Franklinville, N.Y.
716 676 5527
800 222 5233
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Smith & Wesson Warranty Contact Info
Telephone:
1-800-331-0852, (USA)
8:00a.m. - 8:00p.m. Eastern Standard Time, Monday-Friday
E-mail:
qa@smith-wesson.com
Fax:
1-413-747-3317
Postal Mail:
Smith & Wesson
2100 Roosevelt Avenue
Springfield, MA 01104
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SOG's Lifetime Warranty
All SOG products are guaranteed against defects in workmanship and materials for the life of the original purchaser. This guarantee is voided (as determined by SOG) by misuse, abuse, improper maintenance, or alterations of the product and does not cover any normal wear that might occur. All guarantee claims should be directed to the factory. U.S. claims should be sent prepaid and insured. For international claims, call or write SOG's Warranty Department for information. SOG reserves the right to the repair or replacement of a product at our discretion.
When returning product, please do the following:
Include a brief note inside your package stating what you are returning, the claimed defect, and how it failed
On that note, put your name, return address, daytime phone number, and your email address
Insure your package for the full retail value of the contents
Send all warranty claims to:
SOG Specialty Knives & Tool, Inc.
Attn: Warranty Department
6521 212th St. SW
Lynnwood, WA 98036
USA
Sheaths and pouches are not covered under this warranty. Cases of surface rust, bent and broken knife tips, and coatings are also not covered under this warranty.
For any questions, either call, fax or email SOG's Warranty Department at:
Phone:
425.771.6230
U.S. Toll Free:
888.SOG.BEST
FAX:
425.771.7689
Email:
warranty@sogknives.com
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Spyderco Warranty Info
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Victorinox Warranty Info
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Spyderco Warranty Info
Knife Warranty
WARRANTY INFORMATION
Spyderco knives are designed and built for use as cutting tools. Use of our knives for any purpose other than cutting is considered abuse. As with any usable tool, Spyderco knives can wear out. They may also fail to perform if not used or cared for properly. If your knife has been put to hard use for a long period of time, it is possible that Spyderco will be unable to improve the condition of your knife.
Warranty
Spyderco warrants that all of our products are free from defects in material and workmanship.
Spyderco's warranty does not cover damage caused by abuse, misuse, loss, improper handling, alterations, accident, neglect, disassembly, or improper sharpening, or normal wear.
If a knife fails to function as it was designed we will examine its condition upon its return to us, identify why it failed and respond in an appropriate manner.
If we determine that there is a defect in the manufacture/materials/workmanship we will, at Spyderco's option, repair, or replace that product with the same model or one of equal value.
If the problem is determined not to be caused by defects in manufacture/materials/workmanship, we will inform you of the cost for repair if possible (please see below). Upon agreement and payment we will perform the repair.
If unable to improve the condition of the knife, we will return it to you with the recommendation it be retired from use. All costs associated with shipment of the product(s) are the responsibility of the customer.
Repair Information
Sharpening -- complimentary provided the edge of the knife is not severely damaged -- please include $5.00 for shipping and handling.
For the following repairs, please include $20.00 plus $5.00 shipping and handling:
Blade or Edge -- broken tip from prying or dropping, destroyed edge due to improper sharpening, loose blade from abuse, rust due to neglect or other blade issues. (Spyderco is unable to replace blades in most models)
Clips -- stripped screw holes, screws sheered off, broken or missing clip or other clip issues.
Scale or Handle -- missing scale screws, knife action stiff, missing Kraton, or other handle issues.
Where to send your knife
When sending your knife in for Warranty or Repair include a description of the problem and how it occurred. Include company name, return address (no PO Boxes) daytime phone number so we may contact you. We recommend shipping UPS or registered mail for tracking purposes should your knife fail to arrive at our offices. For questions please contact your Spyderco Representative.
Spyderco, Inc.
Attn.: Warranty and Repair
820 Spyderco Way,
Golden, CO 80403 USA
Tel: 1-800-525-7770 • 303-279-8383
Fax: 303-278-2229
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Victorinox Warranty Info
Full Product lifetime warranty.
Swiss Army Brands, Inc., warrants Victorinox® Original Swiss Army™ Knives to be free from defects in material and workmanship for the entire life of the knife. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If your knife has a manufacturer's defect covered by our warranty, we will either repair or replace it at our option, without charge when it is returned to an authorized Victorinox Original Swiss Army Knife dealer or you may send it to:
(Please ship UPS, US Mail Certified, or Registered Mail Insured)
Service Center
65 Trap Falls Road
Shelton, CT 06484
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